My Account
You are able to view the scheme terms and conditions in full by logging in to your account online and scrolling to the bottom of the page, please then click...
Wed, 1 Dec, 2021 at 2:12 PM
You can change this by logging in to https://childcare.mysodexo.co.uk/login/employer and heading to My Details > Settings. Any future order or invoice wi...
Mon, 24 May, 2021 at 4:39 PM
Our support portal should answer many of your questions, we've also attached a handy all-in-one guide for your support too. If this hasn't answere...
Sat, 23 Jan, 2021 at 5:32 PM
If you have gone to place your order and have received an error message to say you currently have no employees, please head back to your dashboard at https:...
Mon, 13 Jun, 2022 at 3:10 PM
All invoices are generated 24 to 48 hours after your order has been placed. Our automated system will handle this for us, based on what's been ordered....
Mon, 6 Jun, 2022 at 2:34 PM
There are a couple of things to check before speaking to our Customer Care team. Double-check the order has been made. To do this, log in and head to M...
Mon, 6 Jun, 2022 at 2:36 PM
Your business may go through changes and we're here to support you on that journey. Depending on the direction of the business transfer you'll nee...
Tue, 8 Mar, 2022 at 11:24 AM
To receive a username reminder, please click here. To receive a password reset, please click here. Please allow 30 minutes for the email to arrive. ...
Sat, 23 Jan, 2021 at 7:46 PM
You can make many changes on our online portal, securely, 24 hours a day. Please ensure you're logged in to the newer version of our site for full func...
Mon, 4 Apr, 2022 at 3:46 PM
We've recently updated our website, and we need to make sure that the user logging in is a human! CAPTCHA is a widely used system to make sure this is ...
Wed, 2 Mar, 2022 at 3:03 PM