All invoices are generated 24 to 48 hours after your order has been placed. Our automated system will handle this for us, based on what's been ordered.
All invoices are emailed to your designated Invoice Contact, as listed under My Details > Settings. Please ensure that firstname.lastname@example.org is whitelisted by your company to allow invoices to arrive.
Copies of invoices are available on your online portal under My Invoices, should you not have received them.