Did you know our friendly Customer Care Team are trained to accept calls using BT Relay?

If you are hard of hearing, or you are speech impaired, and you need to talk to the team, then its easy! Simply dial 18001 before our number from your text phone and you'll be connected to the BT Relay service who will relay all information to our support team to help us, help you better. Alternatively, download the BT Relay UK app to get started. 

If you’d like more information about BT Relay, then please click here.