General

What if the vouchers expire?
All vouchers expire on their expiry date. If your employee's have any queries about this, please ask them to get in touch with our friendly Customer Ca...
Sat, 23 Jan, 2021 at 8:31 PM
What information do you offer employees?
Your employees have their own help portal to assist them with their account and getting the most out of it. These articles and documents address most employ...
Sat, 23 Jan, 2021 at 8:30 PM
What is a Basic Earnings Assessment?
Since April 2011 employers have a responsibility to complete a Basic Earnings Assessment (BEA) for new joiners to the Childcare Voucher scheme and to re-ass...
Tue, 5 Apr, 2022 at 11:40 AM
What is the eligibility criteria for an employee to have childcare vouchers?
From 5th October 2018 the Childcare Voucher scheme is closed to new entrants. To receive and use childcare vouchers, the employee must either be the parent ...
Sat, 23 Jan, 2021 at 8:25 PM
Why should I use Sodexo childcare vouchers?
Our service offers you the opportunity to enhance your employees’ benefits with minimal fuss, thanks to an easy to use online system. Our expert team are al...
Sat, 23 Jan, 2021 at 8:24 PM
Will you keep me informed about any changes in childcare legislation?
Sodexo will keep you updated on all developments via the Sodexo Childcare Voucher portal and regular e-communications.
Sat, 23 Jan, 2021 at 8:24 PM