How long does it take to set up a scheme with Sodexo?
Our childcare voucher scheme can be set up quickly and easily online, usually within 3-4 working days. Once your organisation and employees are registered w...
Sat, 23 Jan, 2021 at 8:09 PM
How much does the Childcare Vouchers service cost?
The management fee charged by Sodexo for the administration and processing of vouchers is a percentage fee, based on the face value of the vouchers ordered....
Sat, 23 Jan, 2021 at 7:58 PM
How to place an additional or extra order.
To place an additional order, an extra order, or if you've under ordered for someone and already placed the order, please follow the steps below;  ...
Wed, 2 Feb, 2022 at 3:24 PM
How will I know that my order has been received?
You will receive an automatic email once processing is under way. You will be able to see online that your order has been submitted. Within 48 hours we'...
Sat, 23 Jan, 2021 at 7:58 PM
What do I have to pay?
Electronic invoices are issued within 48 hours of processing your order. We require payment before vouchers will be credited. Payment terms for the manageme...
Sat, 23 Jan, 2021 at 7:59 PM
What is salary sacrifice and how does it work?
Salary Sacrifice involves the employee agreeing to formally give up some of their existing taxable salary, in return for a non-cash benefit. Your employees ...
Thu, 1 Apr, 2021 at 8:02 AM
What should the payslip show?
The vouchers do not need to appear on an employee’s payslip at all, however, most employees do prefer to see their total salary package.   If the vouchers...
Sat, 23 Jan, 2021 at 8:03 PM
Where can I find a copy of previous invoices or credit notes?
These are all stored securely on your Sodexo online portal and are accessible 24/7. Please log in as normal to
Sat, 23 Jan, 2021 at 8:02 PM